Privacy & Data

Our Commitment

Information we collect

To create your experience we store:

ACCOUNT: Your email address and a securely hashed password

PROFILE: Display name, account type (single/couple), gender, sexual orientation, age, partner details, bio, interests, lifestyle categories, profile decorations, and the photos you upload.

LOCATION: Your approximate coordinates- only if you tap "Use my location"-to show distance and nearby people, posts, and events.

ACTIVITY: Your likes/passes, matches, direct messages.

SOCIAL CONTENT: Wall posts, comments, friends and friend requests, and events you can create, RSVP to, are invited to, or discuss.

SUPPORT: When you use in-app support, the messages you send to our AI assistant and any details (email, subject, description) and chat transcript you submit through the Contact form.

SUBSCRIPTION: Your Velvet Premium status via RevenueCat. We never see or store your card details.

How we use your data

Show relevant profiles, posts, and events, and calculate distance.

Enable matches, chat, friends, the Wall feed, events, RSVP's, and event discussions.

Respect your visibility choices (e.g. hiding your profile from single men, or posting to friends only).

Power safety tools like reporting and blocking.

Generate AI icebreaker suggestions-your match's public Profile text is sent to our AI provider solely to craft openers.

Answer your questions- messages to the in-app AI support assistant are sent to our AI provider, and Contact-form submissions (with your chat transcript) are emailed to our support team so we can reply.

Maintain, secure, and improve the service.

Who we share with

How we protect it

Your choices & rights

Data retention & deletion

Age requirement

Contact us

We do not sell your data. We share limited data only with trusted processors that run the app: our cloud hosting and database, our media storage provider (for the photos you upload). RevenueCat (subscription billing), our AI provider (icebreaker and support-assistant generation), and our email provider (to deliver your support requests to our team). Each handles data on our behalf under contract.

We prioritize your discretion and safety above all else. Our platform uses advanced encryption to ensure your personal data remains protected. By maintaining a secure environment, we allow you to connect with confidence, knowing that your privacy is our absolute priority.

Data is transmitted over encrypted connections (HTTPS). Passwords are stored only as salted hashes. Access is limited to what's required to operate Velvet.

Velvet is an 18+ community built on discretion and consent. We collect only what we need to connect you with the right people, and we never sell personal data.

Velvet is strictly for adults 18 and older. Accounts found to belong to minors are removed immediately.

Questions about your privacy or data? Reach our team at privacy@velvet.app and we'll be happy to help.

We keep your data while your account is active. When you delete your account, your profile, matches, messages, posts, comments, and events are permanently removed from our system. Support requests may be retained for a limited period to resolve your issue and keep records of our help.

Edit or update your profile anytime.

Control location and photo permissions from your device settings.

Choose who can see you and your posts with visibility controls.

Delete your own posts, comments, and events, and report or block other members.

Delete your account at anytime-this permanently removes your profile, matches, messages, posts, and events.

Privacy/Discretion/Connection

Privacy Controls

Discovery Tools

Community Guidelines

Full control over your personal information and preferences, ensuring your safety and discretion at every step.

Advanced search filters and smart matching algorithms to find compatible partners based on your lifestyle and values.

Strict ethical standards and community guidelines to maintain a respectful and safe environment for all users.